Chill Out A/C & Heating – Air Conditioning and Heating Services for the Greater New Orleans, Louisiana Area | Services We Provide

Services We Provide

Chill Out A/C & Heating is a Full Service Company Specializing in Residential & Light Commercial Services

Full System Repairs

We specialize in full system repairs for both residential and light commercial projects. If your air conditioning or heating unit has any problems, we will find that problem and repair it. Here is a general list of just some of the services we provide for a full system repair.

  • Bad Contactor – There are three contactors in a unit, one for the compressor, one for the condenser fan motor, and one for the blower motor.  These contactors engage when the thermostat is set to call for cooling or heating, making an electrical connection. Once the connection is made, it will start the compressor and motors.  Excessive wear will form on the contactor during the hot mid-summer, making it hard for the electrical current to pass through connections and start the system.
  • Refrigerant leaks Refrigerant leaks can happen over time due to vibration of the unit while it is operating mode.  Refrigerant leaks in the condenser or evaporator coils are sometimes hard to be found and repaired depending on the location of the leak.  If the leak is found in another place where the technician can repair the leak, they can recover what refrigerant is left and then repair the leak. After the repair, then charge the unit levels back to their correct amount.
  • Condenser Coils The condenser coils are always located outside with the compressor. They are exposed to the outdoor weather, so they often get dirty and should be cleaned at least once a year, twice if the unit is a heat pump.  This can be done with a water hose when the unit is not operating mode.  If the dirt and debris get bad enough, an HVAC technician will have to clean the coil with a chemical cleaner.
  • Compressors This is the heart of the A/C unit. The compressor is located outside with the condenser coil.  If the unit is undercharged with refrigerant, the compressor will either freeze up the evaporator coil inside or run high temperatures and will eventually seize.  If the unit is overcharged, your unit won’t cool as well and liquid refrigerant will get back to the compressor and cause liquid slugging.  It is imperative that the A/C unit has the correct amount of refrigerant in the system.
  • Evaporator Coil On split systems the evaporator coil is located in the attic, and if the air filter is not changed on a regular schedule (which is one of the most common problems), the evaporator coil will collect dirt and debris, this leaves no choice but to have the evaporator coil pulled and cleaned manually. Cleaning will only be necessary if suggested by the technician and should only be about every three years or so, depending on how well and often the air filter is changed.

Your heating and cooling needs can range from installing an air conditioning system or a Furnace to more minor fixes, like installing a thermostat or repairing worn parts to your system. Your heating and cooling system is debatably one of the most important aspects of home maintenance, and one you will notice the most when it’s not working.

System Upgrades

Your existing system can provide you with more than a decade of reliable A/C and heating service. However, it’s important to realize that newly designed equipment has been out on the market in the years since your system was installed. Efficiency levels are at an all-time high. There are numerous   Incentives that exist to encourage upgrading and installation of a more efficient system. With improved energy efficiency, you can obtain ideal comfort in your household this summer/winter without experiencing an increase in your light bill. In fact, your bills should decrease dramatically.

In the event your households HVAC system is unable to be repaired, our skilled technicians can install a new system quickly to give you and your family maximum comfort. If you ever want to improve your system for any reason, including safety devices, reliability, digital/programmable thermostats for better operation or other concerns you might have, we can help you choose from a wide variety of top-quality A/C and heating equipment with extended warranties providing up to 10 years of coverage.

  • Rather than replace a system with one of the same energy efficiency we can encourage the use of higher efficiency equipment.  A system can have many added features that ensure increased comfort, safety and durability in addition to reduced energy use.
  • Having correctly sized equipment to better match the building load of your home is also essential for energy savings and more cycle time.
  • Better controllers, for example digital/programmable thermostats.
  • An operators manual, so that homeowners can get the most out of their HVAC system and know when/if things are going wrong.

New Installs

We specialize in full system installs for both residential and light commercial projects. If your air conditioning or heating unit needs to be changed out or to just have a system installed in your new home, we will find the right system to fit your life style.

We offer a wide range of A/C and Heating services and products to ensure that we meet all of your cooling and heating needs. Your comfort is our interest, whether you need your air conditioning unit repaired, maintained or replaced, we can help. We are highly trained in all areas of air conditioning and heating equipment field, inspection procedures and repair services. If you need an air conditioning system installed, we can promptly install your new A/C or Heating unit at an affordable price.

Preventative Maintenance

We specialize in full preventative maintenance for both residential and light commercial projects. Routine care and maintenance prevents common HVAC problems from becoming major repair expenses. Our team can identify and correct issues that prevent your equipment from performing as designed. Here is a general list of just some of the services we provide for a full preventative maintenance.

  • Tune-ups: Chill Out’s Tune-Up provides an expert cleaning, adjustment and safety check which is performed for all makes of heat pumps and Central Air conditioning equipment. Ensure the greatest operation, safety and performance for whenever you need it.
  • Air Filters: Keep your air filters clean and change them out once a month to ensure clean air and positive air flow.  If you allow filters and air conditioning coils to become dirty, the air conditioner will not work properly, the compressor or motors are most likely to fail prematurely.
  • Contactors/Relays – Relays are electrically controlled timer switches that lets the motors start, or other components of the system, on and off. There are a variety of relays in any given system and is normally controlled by the thermostat. The larger relays in a system are the contactors, and it controls the power to the compressor and motor. These devices can fail when the contact surfaces stop making contact, become stuck in the on position, or something interrupts the connection. Also, each time one of these relay/ contactors turn on and off, the contact surfaces begin to wear from electrical arching, eventually causing it to fail.
  • Circuit Board – A Circuit Board on a furnace performs a variety of functions, from normal operation of the furnace, to the monitoring of the furnace’s safety circuits. The furnace circuit board can fail for many reasons. Vibration of the system can weaken the solder joints in its circuitry, causing a short which leads to failure. A short, or electrical failure, of the components connected to the module can damage the internal circuitry. Also, if the components are exposed to moisture or excessive dirt, the circuitry can become damaged. The signs of a failed circuit board can have many effects such as, the condensing unit running nonstop while the inside unit stays off, vice versa, or it keeps calling for heat but the safety switches keep shutting it down. There are many factors to consider when diagnosing a circuit board.
  • Restrictions – A Restriction, or blockage, in the refrigerant system of an air conditioning unit can come in varying degrees. Kinks in the copper line, screens, strainers or clogged filter dryers. Filter dryers in the refrigerant system are installed in an effort to trap debris and prevent the failure of various components. However, large amounts of debris can result in a restriction, reducing the refrigerant flow through the system and causing higher pressures, which can lead to compressor and motor failure. A slight restriction may result in decreased performance in cooling and heating and will also take longer to reach the desired temperature.

HVAC systems require regular care to work well and to maintain efficiency. Every system you rely upon should be checked by a professional at least twice per year to verify that the system is operating correctly and safely. Through yearly maintenance, you can save on utility bills and boost the life and efficiency of your home or commercial heating system.


We offer great warranty’s for both residential and light commercial projects.

  • Depending on what kind of brand of equipment you choose, the warranty’s we offer can range from 5-10 years on parts and 5-10/years on the compressor.

Full System Diagnostics

HVAC Diagnostic Services are important when determining what needs to be addressed when servicing your HVAC unit. The test results will allow the HVAC technician to inspect the HVAC system to determine whether it is operating correctly, and if not to make further tests to locate the faulty part of the system and to correct the cause of the problem.

Listed below are some of the most common problems the technician finds:

  • Drain Lines The drain line commonly becomes clogged with dirt or algae.  If a clogged drain occurs and does not have the proper safety inline switches, the drain pan will fill up and cause water to leak over and create mold and water damage.
  • Blown Fuses Fuses protect the unit’s motor or compressor against over amping and overheating, but also can be caused due to a short in the system. When a motor is suspected of going bad, the Amp draw is one of the first things the technician checks. If the motor is not running, the second thing to check is whether the unit has power or not at the disconnect box.
  • CapacitorsThe run capacitor is used to help the motors of the unit run at a consistent speed.  Start capacitors give the compressor a brief increase in starting torque.  If either capacitor burns out, it will need to be replaced for your HVAC to work properly.
  • Gas Valve The gas valve meters the gas to flow from your gas line to your unit. They are only used during the cold season. Sometimes the gas valve gets corroded due to moisture over the years.  If this is the case, it will need to be replaced.

Energy Saver Solutions

Many factors can influence the potential savings on your energy bill, including efficiency rated equipment and having the right-sized system for your home.

  • Having performed preventative maintenance before the summer and winter seasons begin. Asking us professionals to check your system will increase the life span of the system, improve energy efficiency, reduce pollutants and save you money.
  • Use fans around the house to maintain comfortable temperature, humidity and air movement, and also save energy year round. Moving air can somewhat make a higher temperature room feel comfortable. Fans can help delay or reduce the need for air conditioning and to have a temperature setting of only three to five degrees higher can feel as comfortable with fans. When the temperature outside is more comfortable than inside, a “box fan” in the window, or large fan in the attic can push air out and pull in comfortable air from the outside.
  • A dirty filter can restrict airflow and increase energy use in your home. By keeping your air filter clean, you are also keeping your evaporator and blower wheel clean. To increase the efficiency of your furnace, replace or clean filters once a month during operating seasons.
  • Don’t place lamps, TV sets or other heat-producing devices near or around a wall-mounted thermostat. Rising heat from that equipment may cause the air conditioning system to over-cool your house.

Clean Air Solutions

The most important part of indoor Air quality is the cleanliness of the air. Air contamination consist of particles, gases, and vapors that may reduce the well-being and health of humans and decrees the output and efficiency of production processes. Here are a few tips on cleaner air and filters that are available.

  • High rated Air Filters with a MERV ratings from the range of 1-16. Some of the most common filters found in residential use only have a MERV rating of 1 to 4. These are typically disposable panel type filters and do not do a good job of filtering the air because they will not stop particles smaller than 10 microns.
  • MERV 5 to 8 rated filters are a better choice and are more commonly found in commercial applications. These filters will collect particles as small as 3 microns and are a good choice for home owners also.
  • Filters with a MERV rating of 9 to 12 are used in commercial and industrial applications and will stop particles in the 1 to 3 micron range. These filters are a great choice for home owners who want the best dust control possible. When using filters with MERV 9 ratings and above it is important to clean or replace them when recommended by the manufacturer because they will have a negative effect on air flow when they become dirty. This can lead to performance problems and decreased operating efficiency.
  • The most efficient filters have MERV ratings of 13 to 16 and will stop particles as small as .3 microns. These filters are used in hospitals and other super clean environments.